Canny Collar

Zmierz szyję swojego psa

Aby mieć pewność, że Twój Canny Collar będzie pasować a tym samym będzie bezpiecznie i skutecznie , weź centymetr i starannie zmierz ją wokół szyi psa, tuż za uszami. Następnie wybierz prawidłowy rozmiar Canny Collar zgodnie z następującymi środkami:

Jeśli wymiary szyi psa mieszczą się dokładnie pomiędzy dwoma rozmiarami, nasze doświadczenie pokazuje, że najlepszą opcją jest zwykle wybranie mniejszego z dwóch rozmiarów, aby zapewnić dobre dopasowanie.

Tabela typowych ras

Poniżej znajduje się lista niektórych popularnych ras i odpowiadający im rozmiar obroży Canny, który zwykle pasuje do dorosłego psa. Młodsze psy lub suki mogą potrzebować mniejszego rozmiaru

Należy pamiętać, że jest to tylko przybliżenie i że najdokładniejszym sposobem upewnienia się, że wybrałeś odpowiedni rozmiar dla swojego psa, jest użycie metody pomiaru opisanej powyżej.

step 1

Fasten the Canny Collar around your dog's neck, ensuring the buckle is positioned just behind his ears at the back. Fold any excess collar and tuck it under the lip of the buckle. The Canny Collar should fit higher up the neck than a conventional collar, as shown.

step 2

A snug fit is essential with any dog head collar to ensure that it cannot come off your dog whilst walking. Test the Canny Collar by trying to pull it off your dog's head whilst facing him - if fitted correctly, this should not be possible.

step 3

Pull each end of the thin nose band behind your dog's head and attach your lead to both 'D' rings at each end.

step 4

Pull the nose band through the small yellow plastic guider at the front of the Canny Collar and place over your dog's snout. With some breeds, it may be easier to do this before attaching the lead. Take care not to twist the nose band before placing it over your dog's snout.

step 5

Ensure you leave the plastic guider under your dog's chin. This is absolutely vital. If this plastic guider is not kept under the chin, the Canny Collar will not function correctly.

step 6

When your dog starts pulling on the lead, apply gentle backward pressure. Instant release of the pressure occurs when he stops pulling. This pressure and release system is the key to using your Canny Collar correctly as your dog trains himself to stop pulling.

step 7

When letting your dog off lead, the Canny Collar can be left on him by removing the nose band from his snout and pulling it out fully. Cross the nose band behind his head and drop it either side of his head as shown.

step 8

Bring the D rings together to meet underneath his chin and use one or two of the optional carabiner clips to secure the D rings together. Never fasten your lead to the carabiners.

When walking your dog, your lead should be kept short but loose so you can control him quickly and easily. An extendable lead, or similar dog training equipment, is not recommended for use with the Canny Collar as the nose band may not remain in place on your dog's snout.

Walking with a Canny Collar

Put the Canny Collar on and go for a walk immediately. Keep your lead short but loose when walking and aim to have your dog in the 'heel' position. Using a shorter lead will make this easier, around 120cm length is ideal. Give him plenty of vocal praise when he begins walking well.

The first time you put the nose band over your dog's nose, he may resist it and try to paw it off his face. Any head collar will cause this reaction for some dogs. It is similar to the feeling we have when wearing a wristwatch for the first time - some dogs are simply not used to it. If your dog reacts this way, try desensitising him first by introducing the collar slowly, then building up to going for a walk.

You should continue walking so that your dog focuses on the walk rather than on the Canny Collar, lifting your lead when he paws at it and verbally encouraging him to follow you.

When you first start walking with the Canny Collar and getting your dog used to wearing it, you will have to pay attention to him during the first few minutes to make sure he is keeping his head upright, that the Canny Collar is loose around the mouth area and that the lead is long enough to be loose but short enough so that the nose band does not move towards the front of his nose and fall off.

These first couple of minutes are an opportunity to connect with your dog and be focused on training him to walk well. The first five or ten minutes are the most important part of the walk for both of you and if you can get your dog walking well in this time, the rest of the walk will be a breeze.

Keep your lead loose when walking

Once your dog is walking, instantly lower the lead to release the pressure on the Canny Collar (you should also let him have some more lead here) and give him plenty of vocal praise whilst keeping walking. He needs to know that at some point in the walk, the pressure will be released; otherwise he may just continue to pull against it.

Repeat this action if again he tries to remove the Canny Collar. Because the lead is connected behind his head, he will not be able to get a paw over it and bring the walk to a stop. Nor will he get the Canny Collar off his head if the lead is kept in the correct position. Sometimes you may need to let the lead out if he drops behind you, bringing it back in again once he catches up.

Once any initial resistance to the Canny Collar has stopped, continue walking your dog for a short distance and then stop and give him plenty of praise.

Use treats or clicker training if your dog responds well to these to accustom him to the Canny Collar.

Gdzie wysyłamy

Wysyłamy do prawie wszystkich krajów w Europie z naszej bazy w Hiszpanii, korzystając z szeregu standardowych i monitorowanych usług, w tym Correos (Hiszpania), UPS i InPost. Wszystkie oferują opcje śledzenia.

Zamówienia poza Europą

Nasz magazyn w Hiszpanii wysyła towary tylko do krajów UE, w tym Irlandii. Klienci z Wielkiej Brytanii, Norwegii, Islandii i RPA powinni odwiedzić naszą stronę cannyco.co.uk.

Klienci z Ameryki Północnej powinni odwiedzić naszą amerykańską stronę cannyco.com, a klienci z Australii lub Nowej Zelandii powinni odwiedzić stronę cannyco.com.au, aby uzyskać informacje o wysyłce tego samego dnia.

Czas wysyłki

Zamówienia otrzymane przed godziną 12:00 zostaną wysłane tego samego dnia, a zamówienia otrzymane po godzinie 12:00 zostaną wysłane następnego dnia roboczego. Zamówienia otrzymane po godzinie 12:00 w piątek i podczas weekendu zostaną wysłane w pierwszym dostępnym terminie, czyli w następny poniedziałek.

Czas dostawy

Ogólnie rzecz biorąc, czas dostawy po wysłaniu zamówienia wynosi od 2 do 7 dni roboczych, w zależności od wybranej metody wysyłki. Należy pamiętać, że nieprzewidziane zdarzenia, takie jak zła pogoda lub zakłócenia w transporcie, mogą mieć wpływ na czas dostawy. Aktualne informacje można znaleźć na naszej stronie internetowej.

Ryzyko utraty i uszkodzenia produktów przechodzi na użytkownika w dniu dostarczenia produktów lub w dniu pierwszej próby ich dostarczenia przez nas.

Nieprawidłowy adres

Jeśli adres dostawy nie zostanie poprawnie wprowadzony przez klienta, zamówienia mogą zostać automatycznie zwrócone do nas. CannyCo EU nie ponosi odpowiedzialności za czas potrzebny na zwrot produktu ani za koszt ponownego wysłania produktu na prawidłowy adres, który zostanie refakturowany na klienta przed wysyłką.

Prosimy o upewnienie się, że adres dostawy został wprowadzony w pełni i poprawnie podczas składania zamówienia.

Returns and refunds

If goods you order from us are faulty, damaged or unsuitable, please notify us within 48 hours of receipt and return them within 14 days of the date stated as being delivered to you. Provided they are in a new and fit for resale condition in the original packaging, we will happily offer an exchange or refund (less shipping costs).

Items to be exchanged may be subject to a restocking fee. Items must be in unused condition, clean, and free of pet hair/smell, with the original tag. Items requiring cleaning or removal of pet hair will be charged a 4€ cleaning fee per item. Items that are worn, chewed, or damaged will not be accepted for return.

Shipping charges

Shipping charges for all exchanges and refunds are the responsibility of the customer. Additional charges may apply if replacement items are priced higher than the original. For Canny Collars, please ensure you have ordered the correct size before use (see the page 'What Size Canny Collar') as the customer will be responsible for meeting the postage costs of any returns for an exchange of sizes. We will not be able to accept returns that are not fit for resale.

So that we can process your return more quickly, please enclose a printout of your e-mail receipt. Return the goods to us using this form and please write 'returned item' on the package. If you have any queries regarding returns or refunds, please contact us using the details below.

Ordering

What if I order the wrong size Canny Collar?

No problem. Providing you purchased the collar from our European website and return it to us within 7 days in a new and resaleable condition, we will exchange it for you. Simply return your collar to us along with a printout of this form and we'll do the rest.

How do the sizings work on the Canny Collar?

Since dogs, like humans, come in all shapes and sizes, it’s important to measure your dog's neck snugly to ensure you have the correct size Canny Collar. As your dog's neck can sometimes be hard to measure accurately (especially if there is a lot of fur), we have designed the Canny Collar so that each size overlaps with the sizes above and below, so there is some flexibility when choosing your size.

Once you have your collar fitted, it's advisable to test first in your garden or house to ensure it cannot come off over her head.

What if my dog is exactly between two sizes?

If your dog is exactly borderline between two sizes, we generally recommend getting the smaller size of the two options. If you have a puppy however, it may be worth waiting a month or so and buying the larger size.