Canny Colossus
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What size? Do I need a Colossus?
You can see a guide on how to choose the right size Canny Collar or Canny Colossus here.
How to fit & use
You can see a guide to fitting & using the Canny Colossus here.
Shipping
Where we ship
We ship to almost all countries within Europe from our base in Spain using a range of standard and tracked services including Correos (Spain), UPS and InPost. All offer tracking options.
Orders outside Europe
Our Spain warehouse ships only to EU countries, including Ireland. Customers in the UK, Norway, Iceland & South Africa should visit our site at cannyco.co.uk.
If you are based in North America, please visit our US site cannyco.com and if you are based in Australia or New Zealand please visit cannyco.com.au for same day shipping and despatch.
Despatch times
Orders received before our 12:00pm 'cut off time' will be despatched the same day and orders received after 12:00pm will be despatched the following working day. Orders received after 12:00pm Friday and over the weekend will be despatched at the first available opportunity which will be the following Monday.
Delivery times
In general, please allow 2-7 business days for delivery once your order has been shipped, depending on the shipping method chosen. Please note that unforeseen events such as poor weather or transport disruption can impact delivery times. Check our website for the most up to date information.
Risk of loss and damage of products passes to you on the date when the products are delivered or on the date of first attempted delivery by us.
Incorrect address
If the delivery address is not entered correctly by the customer, orders may be returned to us automatically. CannyCo EU will not be responsible for the length of time it takes for the product to be returned, nor the cost of resending the item to the correct address, which will be re-invoiced to the customer before despatch.
Please ensure that your delivery address is entered fully and correctly when placing your order.
Returns & refunds
Returns and refunds
If goods you order from us are faulty, damaged or unsuitable, please notify us within 48 hours of receipt and return them within 14 days of the date stated as being delivered to you. Provided they are in a new and fit for resale condition in the original packaging, we will happily offer an exchange or refund (less shipping costs).
Items to be exchanged may be subject to a restocking fee. Items must be in unused condition, clean, and free of pet hair/smell, with the original tag. Items requiring cleaning or removal of pet hair will be charged a 4€ cleaning fee per item. Items that are worn, chewed, or damaged will not be accepted for return.
Shipping charges
Shipping charges for all exchanges and refunds are the responsibility of the customer. Additional charges may apply if replacement items are priced higher than the original. For Canny Collars, please ensure you have ordered the correct size before use (see the page 'What Size Canny Collar') as the customer will be responsible for meeting the postage costs of any returns for an exchange of sizes. We will not be able to accept returns that are not fit for resale.
So that we can process your return more quickly, please enclose a printout of your e-mail receipt. Return the goods to us using this form and please write 'returned item' on the package. If you have any queries regarding returns or refunds, please contact us using the details below.
Any more questions?
Ordering
What if I order the wrong size Canny Collar?
No problem. Providing you purchased the collar from our European website and return it to us within 7 days in a new and resaleable condition, we will exchange it for you. Simply return your collar to us along with a printout of this form and we'll do the rest.
How do the sizings work on the Canny Collar?
Since dogs, like humans, come in all shapes and sizes, it’s important to measure your dog's neck snugly to ensure you have the correct size Canny Collar. As your dog's neck can sometimes be hard to measure accurately (especially if there is a lot of fur), we have designed the Canny Collar so that each size overlaps with the sizes above and below, so there is some flexibility when choosing your size.
Once you have your collar fitted, it's advisable to test first in your garden or house to ensure it cannot come off over her head.
What if my dog is exactly between two sizes?
If your dog is exactly borderline between two sizes, we generally recommend getting the smaller size of the two options. If you have a puppy however, it may be worth waiting a month or so and buying the larger size.
GPSR information
Manufacturer:
- Name: The Canny Company Ltd. Address: 1 Silk House, Park Green, Suite 166, Macclesfield SK11 7QJ, UK
- Registered trademark: CANNY®
- Email: info@cannyco.com
- Website: www.cannyco.co.uk
Responsible person (EU representative):
- Name: CannyCo Europe. Address: Villas de Vernejo 4, Cabezón de la Sal, 39500 Cantabria, Spain
- Email: eu@cannyco.com
- Website: www.cannyco.eu
Train your large breed dog to stop pulling on lead
The Canny Colossus is the best collar to stop large breed dogs from pulling on the lead, transforming even the worst pullers into happy, well-behaved pets.
Voted ‘Best New Product’ by the UK pet industry when first launched, the Canny Colossus is simple to fit, easy to use, kind, safe, comfortable and effective.
Suitable if your dog's neck measures more than 58cm. Example breeds: Neapolitan Mastiff, St Bernard, Pyrenean Mountain Dog.
- Collar - 38mm wide
- Nose band - 20mm wide
Walking with a dog that pulls on lead is no fun!
It can also be stressful, frustrating, embarrassing and risk injury to you both if you are pulled over. You have a dog because you want to walk her, not because you want to suffer on your dog walks.
We can help you to enjoy walking your dog.
Kind to your dog
Our unique, patented ‘behind-the-head’ design means the Canny Colossus does not ride up into your dog’s eyes nor yank her head to one side, both of which will cause her distress, discomfort and which could damage her neck.
Trains your dog to walk on a regular collar and lead
Can be used in both ‘training collar mode’ and ‘regular collar mode’ by easily dropping the nose band off your dog's nose as needed. This way, you can train your dog to eventually walk on a regular collar and lead.
A comfortable fit for your dog
The band over your dog’s nose is soft, strong and adjusts easily to fit the shape of your dog’s face. As it is only one light piece of webbing, your dog is able to breathe easily, pant and even carry a ball or toy in her mouth. Because of this, it will never be confused with a muzzle when meeting other dog owners.
The collar that fits around the neck is made from high quality, padded, cushioned webbing which is both strong and comfortable. When your dog is happy she will be much more receptive to training.
Total control of your walk
Your lead attaches to the D rings on the nose band. This works independently of the collar, giving you a direct connection to your dog’s ‘steering’.
The nose band eliminates pulling and lunging by applying gentle pressure when your dog pulls and immediately releasing the pressure as your dog stops. The collar part stays in a fixed position, just like your dog’s regular collar.
Safe and secure for your both
Because the Canny Colossus fastens behind the head and not under the chin, your dog cannot lift her paw over her lead and pull the collar off her head. Even if she manages to get a claw into the nose band and pull it off her nose, your lead is still secured to the D rings and so she cannot escape.
The nickel-plated steel buckle provides added reassurance and ensures a secure fastening that will never snap free. This means your dog is always safe, avoiding any potential danger for both of you.
Leave it on when off lead
There is no need to remove the Canny Colossus when you let your dog off lead. Simply use the carabiner clips included with each collar to fasten the nose band webbing under your dog's chin by first crossing the ends behind her head as per the fitting and using instructions.
Superior quality workmanship and top value
Your dog deserves the very best! The top quality padded collar, soft yet strong generous slip line over the nose and nickel-plated steel buckle and fittings mean the Canny Colossus is the very best value for money:
- Combines safety, comfort, superior quality materials, fittings and workmanship
- Provides complete but gentle control
- Does not ride into eyes
- Does not yank your dog’s head to one side - recommended by chiropractors
- Recommended by dog trainers, training schools, rescue shelters and veterinarians worldwide
- Wipeable and washable material is easy to keep clean
If you are embarrassed by your pulling dog, dread taking your dog for a walk and have tried everything else to stop your dog pulling on lead, then the Canny Colossus is the answer. Available in black.
SPECIAL OFFER - Get 20% discount off a Canny Lead!
When you add a matching Canny Lead to your Canny Colossus order, you will receive an automatic 20% discount off the price of your lead.
What size? Do I need a Colossus?
You can see a guide on how to choose the right size Canny Collar or Canny Colossus here.
Fitting and using the Canny Colossus
You can see a guide to fitting and using the Canny Colossus here.
